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Estimator (Jon-Paul) was calm, careful, and complete, and very much gave me confidence that he and the crew that would do the move understood the particulars of the job and my individual concerns. Jennifer (the day-of-move coordinator) did a good job in communicating with me in the days before, and was responsive when I gave a few panicky phone calls. Was told I would have a two-person crew; the day of move three guys turned up, which made things go quicker (no change in price). They were personable, quick, careful, and efficient, and we were out of my house in under 2 hours. The only odd note was they asked me for drinks. I was happy to, but having basically cleaned out the house, I really didn't have much to offer. I would have thought they'd bring those during a hot summer month. Once in NYC, the load in to the apartment and then the storage unit went well. Props to the driver for backing into a narrow loading zone on a busy street, all in one go. That was amazing! All in all, a cost effective and stress free experience!
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