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Reliable’s service was excellent. While Grover estimated the move, he gave me suggestions on packing and other move related issues. Denise and David from Reliable’s office stayed in contact throughout the move. The packers and unpackers were polite. All the furniture arrived without damage. Reliable was the only company which guaranteed the estimate price.
Great move, all went smoothly. George, Denise, and David kept us fully informed and were easy to work with. Excellent service. A++. Would recommend and use again. Thanks.
With a new baby on the way and moving to a bigger house, things were very hectic. George who coordinated our move for us, made us feel like he was truly there to help. The boxes they provided were a huge benefit. The movers worked quickly and carefully and were very respectful of our belongings, taking care not to damage them. They were very helpful in placing the items in our new home in just the correct place that we wanted them. Thanks for making our hectic move virtually painless.
Hi Denise, We just wanted to write to let you know how satisfied we were with the personal service we received for our move from Nj to AZ. We would appreciate it if you would forward this email to the supervisors to whom you, Christian Oehm, and Tim ( I don't remember his last name) report. As our first introduction to Reliable Van and Storage, Christian was most professional in his presentation of the services provided and estimate for our move. In addition, your attentiveness to the details and progress of the move from start to finish was most commendable. It was comforting to know that we could count on you to call often to check on the status of the move. Last but certainly not least, Tim's outstanding level of expertise and problem solving skills made our move go extremely smooth. He "saved the day" on more than one occasion. Thank you to all of you for helping to make what is usually a very stressful occasion much less so for the both of us. Job well done! Sincerely, Elaine and Steve Herman
September 1, 2010 - Dear George, I just wanted to let you know that the move went very smoothly. The three-person team led by John prepared everything very carefully. No furniture was scratched or marred because of the care in blanketing and taping. It was a long day for everyone but your people maintained an upbeat attitude. Thank you for your excellent work and availability when questions arose. Sincerely, Barbara Labatt
Dear Peter, Approximately one year ago your moving team arrived at my home to begin moving our belongings to your facility while we relocated to my in-laws house during this housing crisis. I remember Chris packing our dishes, children's toys, bikes and our personal effects that he had gathered as a family for 13 years. My wife was nervous and concerned that we were sending our belongings to a storage facility with the hope that someday we could be reunited with them again. Knowing that your company is trusted by not only my employer, Vomado Realty Trust but the fact that I have been able to meet and interact with dozens of your staff during their moves in and out of our facility in Paramus made me very confident. I am pleased to inform you that the teams that moved me out and moved me in were exceptional and professional all the way from Denise on the scheduling to Chris on the move-in move-out teams. This weekend we unpacked our last box and would like to report that not one item was damaged or broken. I would like to take this opportunity to thank you for a job well done and I will most definitely recommend your company to anyone that is considering a local or commercial move. Thank you to you and team, enjoy the holidays. Regards Todd and Kelly Januzzi
October 7, 2010 - Peter, I want to compliment your entire staff on making our move last week a pleasure. It all started with Julian visiting the house to take an inventory of our possessions and also making himself available afterwards to answer some questions. Then, on moving day, Tang, Dan, Matt, Ron and Jorge showed up on time, were polite and courteous, and worked diligently all day to load the truck. The same professional approach was taken when unloading the truck. If there is any move in my future, I will have you guys on speed dial and would not hesitate to recommend Reliable Van to any friend or family who moves. Thanks again to everyone for the hard work and attention to detail. Regards, Corey Seckular
October 22, 2010 - Robert, May I say that our move from Northern New Jersey to Cape Cod was as promised ~ professional, on time and an overall good expereince. We experienced no difficulties - excluding the rain delay - which was a blessing in disguise. It gave us unscheduled rest. All of your staff members were the best and smoothed out any difficulties. We were more than happy with your service and the professional dedicated workers that you assigned to each level of our moving activities. We highly recommend your company. Matt and Sandra Labriola
We just had to write this letter to tell you how pleased we were with our recent move from New Jersey to Texas. Your wonderful salesman- Kevin Michaels really took the stress out of moving for us. He was very pleasant to deal with, very accommodating and very accurate as to assessing the cost of our move. There were no hidden costs. No pressure. Moving day was a breeze and the movers themselves were unbelievably punctual, thorough and speedy. This team was headed up by a guy named Henry (Agent 01860) from Pennsylvania. He met us in Texas and unloaded in the same efficient manner. He and his group were very courteous as well. We don't like to move but you guys make moving a pleasure. We have already recommended Kevin and Allied Reliable to all our friends. If we ever have to move again we're coming to you guys again, if you will allow us. With all the horror stories one hears about movers, we don't want to take any chances. You guys are the best! Sincerely, Michael and Lora Hanna
November 16, 2010 - Robert, I just wanted to provide some feedback on my recent move from New York to California. Generally, I would say the move went very well, and I was pleased with the process. Initially, Anthony did a great job of taking inventory of my place. He was very efficient, and explained all of the details of the moving process thoroughly. His thorough and efficient approach was the main reason I selected Reliable over your competitors (I had one other company come in as well). The process was handled smoothly. The movers arrived on time, and the billing was as expected. The movers themselves did an outstanding job. Matt and his crew were very speedy, were considerate of our building and were very clean in their approach to moving our furniture (using rugs and padding to protect things). I was particularly impressed with how fast Matt was able to deliver the furniture cross country (Mon. - Sat.). It was also very helpful to have the same movers on both ends of the move (I can't emphasize this enough). No excuses about what the guys on the other end did wrong -- Matt handled it all from start to finish and took full responsibility for everything. Our furniture was handled with care – and held up very well. He disassembled and re-assembled things as required. We did have a few small items broken (a lamp, a serving tray and some glassware). But I haven't had a move where something hasn't been broken. Generally though it went very well. So all-in-all I was ver
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