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4.9
585 reviews

Reliable Van And Storage Review by Eileen O.

Eileen O.

Both of my sisters had used the company prior to my move and came highly recommended. I was so impressed by the pre visit calls, the staff, on the day of the move and the f/u call. I highly recommend this company for their professionalism, timeliness and attitude of their moving personnel. AWESOME experience.

Reliable Van And Storage Review by Mary L.

Mary L.

Reliable van and storage was exceptional with our packing, loading, and delivery into our home. The crew was on time, professional and careful with our belongings. Lisa our relocation specialist was very helpful when we had potential unexpected issues with our move. Cesar the driver was fantastic. He was present for each transition of the move which was comforting and put us at ease to know he knew the plan. I would recommend them to friends and family for their next move.

Reliable Van And Storage Review by Sheila L.

Sheila L.

We had the best, stress free experience with our team of movers from Reliable. The moving men were friendly, couteous, extremely efficient and and worked quickly to get our move from Brooklyn to Rockland county done in no time. My husband and I were very impressed with the professional job they did. Thank you Reliable!

Reliable Van And Storage Review by Elizabeth W.

Elizabeth W.

Hector was a great driver and took very good care of everything. Great service and would recommend to anyone.

Reliable Van And Storage Review by Holly V.

Holly V.

Reliable Van representing Allied Van Lines worked out great for the move from New York City to Orlando, Florida. They gave a reasonable quote for packing and moving out of the 5th floor walk up studio apartment, brought three very hard workers who had the pack up done in no time. They arrived in Orlando at the front end of the window of delivery with two of the three workers who had packed up the apartment. We have unpacked everything and nothing was broken. The move was handled well from beginning to end.

Reliable Van And Storage

Holly Thank you for presenting a review. We share these reviews with all the personnel that were involved in your move. It means a great deal to them to know they served well.

Reliable Van And Storage Review by Jean D.

Jean D.

Excellent process from start to finish. The intake was thorough and estimate proved to be exact. Team provided follow up throughout and after the move, with phone calls returned immediately. Movers were courteous, professional, careful and worked continuously from start to finish. I could not be more satisfied and would not hesitate to recommend.

Reliable Van And Storage

Jean Thank you for your review of our services. We share the feedback from our customers with all that were involved with your move. It means a great deal to them.

Reliable Van And Storage Review by Jean P.

Jean P.

Team was very professional, knowledgeable, and courteous. Packed all my things in the truck carefully, well wrapped, and like magicians! I had total doubt that all my stuff would fit, and somehow they got the job done! Everything was done in a timely manner, from communications, to arrival time, to delivery and unload. I was assigned a move coordinator and that made the experience that much smoother. Answered and eased whatever questions and issues I might have had. Thanks guys for making this stressful time that much easier. ??

Reliable Van And Storage

Jean Thank you for the review. We try hard to make every customer happy with our service. We greatly appreciate the feedback. Good luck and success in your new location.

Reliable Van And Storage Review by Jon H.

Jon H.

Recently did a full house move, and it can be stressful. These guys were great to deal with, took extraordinary care of our items, and finished a day early! They took the stress out of the move! But to all of the negative reviewers, treat people the way you'd like to be treated. It wouldn't hurt to give the guys some food and drink, along with something extra for their hard work! You'd be surprised at how far that will get you!

Reliable Van And Storage

Jon thank you for the review. Reliable Van & Storage appreciates the feedback and good luck in your new location.

Reliable Van And Storage Review by Nancy S.

Nancy S.

Very disappointed. When I made the reservation it was made with the intention of only taking the heavier items. The movers showed up on time. I showed them what I wanted moved and they started work. I noticed that they were sort of moving slow, taking smoke breaks, talking on the phone, going to the corner convenience store. I stopped them from taking certain items because they were slow. I said you guys need to hurry up. They kept dragging along. When all the stuff was finished moving they presented me with the bill. It was for the four hour minimum that they were under the assumption they were working. George V, the guy who set up the appt never communicated to them it was a budgeted move. I paid for the 3.5 hrs they were there but will never use this company nor recommend them to anyone. This is the second time posting this review as they must get taken off the site. Just be aware they drag out the move to make the minimum. Slackers.

Reliable Van And Storage

We are never pleased to see customer unhappy with our services. We have emails that state a 3.5 hr minimum and that was the charge.

Small Move

Nancy S.

Very disappointed. I just needed a few heavy items moved as I explained to George V when making the reservations. The drivers were sent out thinking they were doing a four hr minimum move. I was under the impression they knew they were there to only grab heavy things. They dragged out the move. I was getting frustrated with the talking on the phone, the smoke breaks, the going to the corner convenience store. When the time came to pay them at the 3.5 hr mark - the lead guy Junior - said it was a four hr minimum. I said oh hell no. It all makes sense in hindsight, the lingering, I said to him if I were paying for the four hr minimum don't you think I would have been saying take everything? I moved out of a one bedroom apt with below avg possessions per George V when setting up the appt. I was on a low budget as explained over and over when making the reservation, stating I can go other places if it's a problem, but George V stated no problem. I was duped by George V. NO COMMUNICATION GEORGE! I paid for the 3.5 hrs only after communicating with George, but it sucked. The move should have taken two hrs max. I still had a lot of stuff to carry myself after paying for professional fees. Never again will I use this company nor will I ever recommend them. Very disappointed.

Reliable Van And Storage

Hi Nancy, thank you for giving your honest feedback. We understand that even though some moves won't take long, our company does have a 4 hour minimum, as you mentioned in your review and is noted on all paperwork sent to customers before they sign. We do apologize that George was difficult to get ahold of, your Move Coordinator should have been your point of contact for concerns as George was in appointments. We are glad to have come to an agreement, and if you need help further, please let us know.

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4.9 out of 5
Out of 585 Reviews
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Main Office Reliable Van And Storage


  • 550 Division Street, Elizabeth, NJ 07201
  • (877) 552-7273
  • (908) 845-8819
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